FAQ

FAQ

FAQ

Frequently Asked Questions

Everything You Need to Know About Working With Us

How does SecondChair keep my confidential case data secure?

SecondChair is built on an encrypted cloud environment. All uploads travel over TLS 1.3, remain encrypted at rest, and are stored in tenant-isolated buckets. Your data is never used to train public models, and every query is logged for audit but visible only to the firm’s designated admins.

Will it disrupt our current workflow or require extra IT effort?

No. SecondChair connects to your current technology tools via secure APIs. New transcripts and exhibits sync automatically, so your staff keeps working in the tools they already know—no uploads, no new file conventions, no IT tickets.

Can I trust the AI’s answers in court?

Yes. Every response comes with pinpoint page-and-line citations and links back to the underlying document. If the source isn’t in your repository, SecondChair won’t cite it. You see precisely where the fact lives, so you can rely on it for motions, cross-examination, or settlement talks with full confidence.

Is SecondChair suitable for smaller practices?

Absolutely. SecondChair was designed to be a force-multiplier for firms of any size—especially lean trial boutiques and solo litigators who juggle multiple roles. With our affordable per-seat pricing (no minimum user count), zero-install browser interface, and automatic cloud syncing, you can deploy the platform in minutes without dedicated IT staff. By off-loading transcript review and fact-finding to AI, small practices gain the research depth of a much larger team while keeping overhead low and maintaining full control of client data.

How does SecondChair keep my confidential case data secure?

SecondChair is built on an encrypted cloud environment. All uploads travel over TLS 1.3, remain encrypted at rest, and are stored in tenant-isolated buckets. Your data is never used to train public models, and every query is logged for audit but visible only to the firm’s designated admins.

Will it disrupt our current workflow or require extra IT effort?

No. SecondChair connects to your current technology tools via secure APIs. New transcripts and exhibits sync automatically, so your staff keeps working in the tools they already know—no uploads, no new file conventions, no IT tickets.

Can I trust the AI’s answers in court?

Yes. Every response comes with pinpoint page-and-line citations and links back to the underlying document. If the source isn’t in your repository, SecondChair won’t cite it. You see precisely where the fact lives, so you can rely on it for motions, cross-examination, or settlement talks with full confidence.

Is SecondChair suitable for smaller practices?

Absolutely. SecondChair was designed to be a force-multiplier for firms of any size—especially lean trial boutiques and solo litigators who juggle multiple roles. With our affordable per-seat pricing (no minimum user count), zero-install browser interface, and automatic cloud syncing, you can deploy the platform in minutes without dedicated IT staff. By off-loading transcript review and fact-finding to AI, small practices gain the research depth of a much larger team while keeping overhead low and maintaining full control of client data.

How does SecondChair keep my confidential case data secure?

SecondChair is built on an encrypted cloud environment. All uploads travel over TLS 1.3, remain encrypted at rest, and are stored in tenant-isolated buckets. Your data is never used to train public models, and every query is logged for audit but visible only to the firm’s designated admins.

Will it disrupt our current workflow or require extra IT effort?

No. SecondChair connects to your current technology tools via secure APIs. New transcripts and exhibits sync automatically, so your staff keeps working in the tools they already know—no uploads, no new file conventions, no IT tickets.

Can I trust the AI’s answers in court?

Yes. Every response comes with pinpoint page-and-line citations and links back to the underlying document. If the source isn’t in your repository, SecondChair won’t cite it. You see precisely where the fact lives, so you can rely on it for motions, cross-examination, or settlement talks with full confidence.

Is SecondChair suitable for smaller practices?

Absolutely. SecondChair was designed to be a force-multiplier for firms of any size—especially lean trial boutiques and solo litigators who juggle multiple roles. With our affordable per-seat pricing (no minimum user count), zero-install browser interface, and automatic cloud syncing, you can deploy the platform in minutes without dedicated IT staff. By off-loading transcript review and fact-finding to AI, small practices gain the research depth of a much larger team while keeping overhead low and maintaining full control of client data.