Engage Your Constituents

with AI-Powered

Navigator

Customer friendly, insightful answers to complicated topics in their language with Crafted Query's Navigator AI platform. The most powerful, comprehensive Government Chatbot on the market.

Learn why we only work with Governments

Government Technology

Our mission is to provide secure, state-of-the-art AI solutions that transform public service delivery and optimize resource utilization.

We do this by empowering government agencies and non-profit organizations with cutting-edge AI chatbots, our Crafted Query Navigator, to revolutionize constituent engagement and maximize operational efficiency.

Our Navigator can support your team:

Writing Board memo's and Staff Reports following strictly formatted templates
Draft Policy memos based on codes and ordinances
Grant writing - Increase your productivity with a well written first draft
Social media posts are quick, if you use the Navigator

Get Started

Learn More

FEATURES

AI-Driven

Features

Unlock the Full Potential of Your Data with Advanced AI Powered Digital Navigator in 93 Languages to engage all your constituents.

Smarter answers to your constituents - own your ChatGPT

Write the initial draft of your Board memos, staff reports and policies

Write Grants with the Navigator as your assistant

Automation of Constituent Interactions

Our service goes beyond just providing an awesome chatbot. We offer a comprehensive monthly partnership to ensure your CQ Navigator evolves with your constituents' needs. Key Monthly Service Components include:

Review all chatbot interactions with constituents
Identify trending topics and emerging citizen concerns
Generate detailed reports on information needs and service gaps
Continuous Improvement:
Expand knowledge base to address new topics and services
Ensure accuracy and relevance of information
Strategic Insights:
Track user engagement metrics
Highlight areas for potential service enhancement
Optimize communication strategies:
Update content to reflect latest policies and regulations
Ensure system remains current and responsive to constituent needs

The goal is to transform the CQ Navigator from a static tool into a dynamic, learning system (through human feedback) that continuously evolves to better serve constituents. By combining AI technology with human expertise, agencies can provide more personalized, efficient and responsive public services.

Natural Language Processing (NLP) Engine

From broad questions about cat and dogs to project-specific details, citizens have diverse information needs. New residents and businesses alike seek clarity on local regulations and procedures. Our Navigator caters to this diversity, communicating in plain, accessible language that resonates with users, regardless of their familiarity with official terms or jargon. Available 24/7, our AI assistant offers:

Clear, user-friendly responses to a wide range of inquiries
Simplified explanations of complex rules and processes
Personalized guidance for both residents and businesses Intuitive follow-up suggestions to enhance understanding
Multilingual support to serve diverse communities
With the Navigator, finding accurate information becomes an effortless, conversational experience—no expertise required.

Constituent Analytics

Automate repetitive and time-consuming constituent interactions with our AI-powered Digital Navigator. It can explain complex policy and clearly provide next steps.

Constituent Analytics

Automate repetitive and time-consuming constituent interactions with our AI-powered Digital Navigator. It can explain complex policy and clearly provide next steps.

Constituent Analytics

Automate repetitive and time-consuming constituent interactions with our AI-powered Digital Navigator. It can explain complex policy and clearly provide next steps.

Smart Data Visualization

Automate repetitive and time-consuming tasks with our AI-powered workflow automation

Smart Data Visualization

Automate repetitive and time-consuming tasks with our AI-powered workflow automation

Smart Data Visualization

Automate repetitive and time-consuming tasks with our AI-powered workflow automation

AI-Powered Decision-Making

This feature processes vast amounts of data in real-time, identifying patterns, predicting

AI-Powered Decision-Making

This feature processes vast amounts of data in real-time, identifying patterns, predicting

AI-Powered Decision-Making

This feature processes vast amounts of data in real-time, identifying patterns, predicting

See All Feature

WORK STEP

How CQ Navigator

Works

Streamlined Steps for Effortless Constituent Engagement

01

Input Data

Crafted Query will connect your publicly available data from multiple sources such as Codes, Ordinances and, Web content. Our platform supports seamless integration with the tools you already use, like Google or Microsoft.

We also design the contextual framework with you, which includes persona development, your style guides and color scheme and discussions around which performance elements are most important to you.

02

Validation of the Navigator

Once your data is connected, CQ Navigator's advanced AI algorithms immediately begin processing. You are ready to put it to the test with our methodical approach to validating that the model provides detailed, unbiased and, non-hallucinating answers that provide value to your constituents.

We will help you find the best AI model from a choice of OpenAI models which include GPT-4, GPT-4-Turbo, GPT-4o and others, as well as Anthropic Claude 3.5 Sonnet and Claude 3 Sonnet.

02

Validation of the Navigator

We will help you find the best AI model from a choice of OpenAI models which include GPT-4, GPT-4-Turbo, GPT-4o and others, as well as Anthropic Claude 3.5 Sonnet and Claude 3 Sonnet.

03

Deploy and Optimize

Our approach offers frequent monthly interactions that secure continual learning adjustments, guaranteeing the consistent refinement of responses and conduct of the CQ Navigator. This enhances precision and pertinence over time, yielding improved outcomes and more insightful suggestions.

03

Deploy and Optimize

INTEGRATION

Seamlessly Integrate

with Your Favorite

Tools

Seamless Integration, Real-Time Insights, Continuous Improvement. We use government approved backend systems, like Microsoft, Google and Granicus.

Our Technology partners include Google, Microsoft, OpenAI, Anthropic and other premier partners to ensure a seamless experience on your website.

Seamless Integration, Real-Time Insights, Continuous Improvement. We use government approved backend systems, like Microsoft, Google and Granicus.

Our Technology partners include Google, Microsoft, OpenAI, Anthropic and other premier partners to ensure a seamless experience on your website.

Seamless Integration, Real-Time Insights, Continuous Improvement. We use government approved backend systems, like Microsoft, Google and Granicus.

Our Technology partners include Google, Microsoft, OpenAI, Anthropic and other premier partners to ensure a seamless experience on your website.

TESTIMONIALS

Trusted by Governments

& Constituents

Real Questions, Real Answers and Satisfied Constituents and Elected Officials

Can I own a pig in the city I live in?
Answer: Yes, you can own a pig in the City of <M>, but there are specific restrictions and regulations: Potbelly Pigs: You may own potbelly pigs, but it is unlawful to have more than two potbelly pigs at any one residence, establishment, or dwelling.(...)
-California City Resident
What can I do if my neighbor has trash in their front yard?
Answer: If your neighbor has trash in their front yard, it may be considered a public nuisance under the City of <T> regulations. Here are the steps you can take: Understand the Regulations: According to the <T> Municipal Code, all persons owning, leasing, or occupying real property within the city(...)
-Concerned City Resident
What does a Council of Governments do?
Answer: Councils of Governments (COGs) are voluntary associations that represent member local governments, such as cities and counties. Their primary purpose is to provide cooperative planning, coordination, and technical assistance on issues of mutual concern that cross jurisdictional lines.(...))
-Anonumous
Is the city of Tracy in the COG?
Answer: Yes, the City of <R> is part of the San Joaquin Council of Governments (SJCOG), which is a member of the California Association of Councils of Governments (CALCOG).
-City of Tracy resident

Are affordable housing units requried to pay TUMF?
Answer: No, affordable housing units are exempt from paying Transportation Uniform Mitigation Fees (TUMF). This exemption is designed to reduce the financial burden.(...)
-Anonymous
Do I need a pet license to own a dog?
Answer: Yes, you need a pet license to own a dog. Here are the key points regarding dog licensing: License Requirement: It is unlawful to own, harbor, or have custody of any dog over four months old without a valid license (§ 6.08.080).(...)
-Anonymous
Can I own 4 dogs in my city?
Answer: No, it is unlawful for any person to keep or harbor more than three dogs over the age of four months on any lot, premises, dwelling, building, structure, boat, or living accommodation in City M. (...).
-Anonymous
Please explain CEQA to me.
Answer: The California Environmental Quality Act (CEQA) is a state law that mandates the City to evaluate and document the potential environmental consequences of discretionary decisions. Here are some key points about CEQA: (...)
-Anonymous

Can I own a pig in the city I live in?
Answer: Yes, you can own a pig in the City of <M>, but there are specific restrictions and regulations: Potbelly Pigs: You may own potbelly pigs, but it is unlawful to have more than two potbelly pigs at any one residence, establishment, or dwelling.(...)
-California City Resident
What can I do if my neighbor has trash in their front yard?
Answer: If your neighbor has trash in their front yard, it may be considered a public nuisance under the City of <T> regulations. Here are the steps you can take: Understand the Regulations: According to the <T> Municipal Code, all persons owning, leasing, or occupying real property within the city(...)
-Concerned City Resident
What does a Council of Governments do?
Answer: Councils of Governments (COGs) are voluntary associations that represent member local governments, such as cities and counties. Their primary purpose is to provide cooperative planning, coordination, and technical assistance on issues of mutual concern that cross jurisdictional lines.(...))
-Anonumous
Is the city of Tracy in the COG?
Answer: Yes, the City of <R> is part of the San Joaquin Council of Governments (SJCOG), which is a member of the California Association of Councils of Governments (CALCOG).
-City of Tracy resident

Are affordable housing units requried to pay TUMF?
Answer: No, affordable housing units are exempt from paying Transportation Uniform Mitigation Fees (TUMF). This exemption is designed to reduce the financial burden.(...)
-Anonymous
Do I need a pet license to own a dog?
Answer: Yes, you need a pet license to own a dog. Here are the key points regarding dog licensing: License Requirement: It is unlawful to own, harbor, or have custody of any dog over four months old without a valid license (§ 6.08.080).(...)
-Anonymous
Can I own 4 dogs in my city?
Answer: No, it is unlawful for any person to keep or harbor more than three dogs over the age of four months on any lot, premises, dwelling, building, structure, boat, or living accommodation in City M. (...).
-Anonymous
Please explain CEQA to me.
Answer: The California Environmental Quality Act (CEQA) is a state law that mandates the City to evaluate and document the potential environmental consequences of discretionary decisions. Here are some key points about CEQA: (...)
-Anonymous

Can I own a pig?

Answer: Yes, you can own a pig in the City of <x>, but there are specific restrictions and regulations: Potbelly Pigs: You may own potbelly pigs, but it is unlawful to have more than two potbelly pigs at any one residence, establishment, or dwelling.(...)

-Anonymous

Can I own a pig?

-Anonymous

what can I do if my neighbor has trash in their front yard?

Answer: If your neighbor has trash in their front yard, it may be considered a public nuisance under the City of Manteca regulations. Here are the steps you can take: Understand the Regulations: According to the Manteca Municipal Code, all persons owning, leasing, or occupying real property within the city are required to keep their property free and clear of weeds, rubbish, dirt, trash, grass, vegetation(...)

-City Resident

what can I do if my neighbor has trash in their front yard?

-City Resident

How does the city spend money on homelessness?

Answer: The City of <> allocates resources and funding to address homelessness through various programs and initiatives. Here’s how the city spends money on homelessness: Homeless Navigation Center: The City is working on developing a Homeless Navigation Center at 111 Main St., which will provide services and support to individuals experiencing homelessness. Emergency Homeless Shelter: Funding is allocated to establish and maintain the Emergency Homeless Shelter(...)

-Anonymous

How does the city spend money on homelessness?

-Anonymous

Do I need a pet license to own a dog?

Answer: Yes, you need a pet license to own a dog. Here are the key points regarding dog licensing: License Requirement: It is unlawful to own, harbor, or have custody of any dog over four months old without a valid license (§ 6.08.080). Vaccination Requirement: A dog must be vaccinated against rabies before a license can be issued (§ 6.08.080).(...)

-New Resident

Do I need a pet license to own a dog?

-New Resident

PRICING

Choose The Right Plan for Your

Agency

Choose a Plan Tailored to Your Agency's Needs

Smaller Agency

$950

/Month

Agencies with fewer than 100,000 constituents looking to explore basic AI automation without upfront costs

Choose Smaller Agency Plan

Monthly strategy consultation

Basic analytics dashboard.

Email support

Community access.

Frequently Asked Questions

Everything You Need to Know About Working With Us

How does SecondChair keep my confidential case data secure?

SecondChair is built on an encrypted cloud environment. All uploads travel over TLS 1.3, remain encrypted at rest, and are stored in tenant-isolated buckets. Your data is never used to train public models, and every query is logged for audit but visible only to the firm’s designated admins.

Will it disrupt our current workflow or require extra IT effort?

No. SecondChair connects to your current technology tools via secure APIs. New transcripts and exhibits sync automatically, so your staff keeps working in the tools they already know—no uploads, no new file conventions, no IT tickets.

Can I trust the AI’s answers in court?

Yes. Every response comes with pinpoint page-and-line citations and links back to the underlying document. If the source isn’t in your repository, SecondChair won’t cite it. You see precisely where the fact lives, so you can rely on it for motions, cross-examination, or settlement talks with full confidence.

Is SecondChair suitable for smaller practices?

Absolutely. SecondChair was designed to be a force-multiplier for firms of any size—especially lean trial boutiques and solo litigators who juggle multiple roles. With our affordable per-seat pricing (no minimum user count), zero-install browser interface, and automatic cloud syncing, you can deploy the platform in minutes without dedicated IT staff. By off-loading transcript review and fact-finding to AI, small practices gain the research depth of a much larger team while keeping overhead low and maintaining full control of client data.

How does SecondChair keep my confidential case data secure?

Will it disrupt our current workflow or require extra IT effort?

Can I trust the AI’s answers in court?

Is SecondChair suitable for smaller practices?

How does SecondChair keep my confidential case data secure?

Will it disrupt our current workflow or require extra IT effort?

Can I trust the AI’s answers in court?

Is SecondChair suitable for smaller practices?

Litigators: Elevate your

Practice

with AI now!

Advance your legal and litigation practice to the next levelDeploy AI today and unlock unmatched efficiency and strategic advantage.

Get Started for Free

Litigators: Elevate your

Practice

with AI now!

Advance your legal and litigation practice to the next levelDeploy AI today and unlock unmatched efficiency and strategic advantage.

Get Started for Free

Litigators: Elevate your

Practice

with AI now!

Advance your legal and litigation practice to the next levelDeploy AI today and unlock unmatched efficiency and strategic advantage.

Get Started for Free